About Us

Founded in 2015, Mateo Moretti is a testament to the artistry and precision of Italian design. Our brand was born from the vision of Mateo Moretti, a connoisseur of fine craftsmanship and timeless elegance. Mateo's dream was to create watches that are not only instruments of time but also expressions of personal style and luxury.

At Mateo Moretti, we combine traditional watchmaking techniques with modern design principles. Each watch is crafted with meticulous attention to detail, using only the finest materials. Our designs draw inspiration from Italy’s rich cultural heritage and stunning landscapes, resulting in pieces that are both classic and contemporary.

Our commitment to quality is unwavering. Every component of our watches, from the precision movements to the elegant straps, is selected and assembled with care. We strive to create timepieces that not only look exquisite but also stand the test of time.

Join us in celebrating the art of Italian watchmaking. With Mateo Moretti, every moment is a blend of elegance, precision, and innovation.

FAQs

Do you offer free shipping?

Yes! In fact this is one of the things we pride ourselves on - free worldwide shipping on all orders over 50€!

How do I make an order?

Our order process is easy! Upon completing your payment details during the checkout process, you should shortly receive a confirmation notice at the provided email address.

A shipping confirmation email should follow after 1 business day.

What are your shipping times?

Orders are usually shipped out within one business day of them being placed. Within the US shipping times are between 2 - 5 business days andDO NOTrequire a signature.

Can I track my order?

Yes! We provide tracking information for all orders. You will receive an email update once an order is placed, and a shipping confirmation with the tracking details within one business day.

How do I cancel an order?

Please let us know as soon as possible if you have had a change of mind so that we can accommodate your request. In this situation you should e-mail us.

Do I have to pay customs and / or import charges?

All orders are shipped from our Milan, Italy warehouse.

How secure is your website?

Our online store is protected by the most up to date security firewalls to ensure all data is kept secure. We understand how important secure payment is on any online store, and our checkout process is as secure as it gets. Our site is not only SSL certificate encrypted, but we also allow for payments including credit and debit cards as well as through PayPal – the safest online payment system available.

My order has not arrived, what do I do?

US customers can expect to have their timepiece within 2 – 5 business days. However, if after this period you still have not received your item, then do not hesitate to get in touch with our friendly customer service team via email.